“Customer satisfaction is certainly what our home-building company is about,” says Sergio Cuartas, Jr., President of BIC Homes. “We have a philosophy that is part of our regular training so that every member of our team lives the philosophy as if it were the Ten Commandments, focusing on customer satisfaction. Our floor plans and designs reflect the latest innovations, they are efficient and they are home-owner friendly. Feedback from the people involved with every aspect of our building business indicates that our experience and efforts are being funneled in the right direction.”
With a slogan of Built to Last, the company name, BIC, actually stands for Best in Class. “Of course, they are only words,” Sergio continues, “but our commitment is to make them a reality for every customer.”
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